We strive to process and ship orders promptly within 24 hours of placement.

Once your order has been dispatched, you will receive an email notification containing tracking information. Upon receiving the dispatch email, you will find detailed tracking information to monitor the progress of your order.

Simply use the provided tracking details to track your package through our delivery partner's website. Or visit the TRACK YOUR ORDER page.

We always strive to deliver your parcel with the best carrier and service for your country. All information about the shipping times and rates by country can be found on our shipping page.

Once you’ve sent your items back to us, you should receive your refund within 10 working days after the items have reached our warehouse.

You can track the progress of your return using the provided track and trace of your chosen carrier which indicates when the package reaches our warehouse. The 10-workday processing period commences from this point onward. Once the refund has been issued, you will receive a notification. Please be aware that it may take up to 3 days for the refund to reflect in your bank account. If you haven’t received your refund in this timeframe, please email info@dripcare.nl or click here so we can investigate this for you.

We use a return period of14 days during which the customer may return his or her package without giving any reason. These 14 days start when the package is received.Please note that the return shipment must be sent back to us within these 14 days.

Return conditions

All returned items must be unworn and in pristine condition with all the tags still attached.


Shipping costs are not refundable.

Making a return is easy! Here's what you need to do:

1. Within 14 days of receiving your order, send an email to info@dripcare.nl indicating that you want to exchange one or more products.
2. Our team will promptly provide you with return instructions.
3. Follow the provided instructions to complete the return process.

We offer a variety of payment methods to make your shopping experience convenient and secure. Here are the payment methods we currently accept:

Credit or Debit Cards: We accept major credit and debit cards, including Visa, Mastercard, American Express.

Local payment methods: We accept local payment methods in some countries, such as IDEAL, BanContact, or Sofort.

PayPal: You can use your PayPal account to make purchases on our website for added convenience and security.

Klarna: Buy Now, Pay Later. Depending on your location, we are offering Klarna so you can buy now and pay for your order later.

Mobile Payment Services: Depending on your location, we may accept mobile payment services such as Apple Pay, Shop Pay, and Google Pay

Gift Cards or Store Credit: If you have a gift card or store credit issued by us, you can use it to pay for your purchases.

Please note that the availability of payment methods may vary depending on your location and the specific products you're purchasing. If you have any questions about payment methods or need assistance with your payment, please don't hesitate to contact our customer support team.

We are operating from the Netherlands

Each kit includes:

- The premium sneaker cleaner with a high-quality brush

- FREE reusable microfiber towel (worth €9.95)

- E-Book packed with sneaker cleaning tips (worth €19.95)

You get everything you need to take care of your drip!

Our sneaker cleaner has a unique design, so it is not immediately clear to everyone how to use it. No worries, you will receive an E-book with a clear manual after your order.

Below is a step-by-step explanation of how to take care of your drip with the drip care sneaker cleaner:

Step 1:
Hold the bottle upside down and press it against your target object.

Step 2:
Squeeze out the right amount of liquid and brush the sneaker cleaner in a circular
motion creating foam.


Step 3:
Use the Drip Care microfiber cloth to wipe out the dissolved dirt on the surface.

Step 4: Remove the dirt from the brush by holding it under the tap and dry the brush with the
cloth. Repeat steps 1-4 if needed.

Step 5:
Once the shoes are clean, allow them to dry completely and wear your reborn drip!

Our sneaker cleaner is a highly effective and long-lasting solution for keeping your sneakers looking clean and fresh. With just one bottle of Drip Care, you can clean your sneakers up to 25 times, depending on the size and condition of your shoes.

Want to get the most out of it? Then use the following pro-tip: Hold the brush under the tap after each cleaning! This will make it last longer and be more effective!

Our sneaker cleaner is designed to work quickly, with most stains and dirt being removed within a few minutes of application. So there is no need to let it dry for 24-hours to wear your favorite shoes.

However, some tough stains may require additional cleaning time or multiple applications.

Our sneaker cleaner is safe for use on most materials commonly used in sneakers, including leather, suede, canvas, and nylon.

However, we always recommend testing the cleaner on a small, inconspicuous area first to ensure it won't cause any damage.

Yes, our sneaker cleaner is safe for use on colored sneakers. It is designed to clean and restore the original color of the sneakers without damaging or discoloring the material.

It's also safe to use on white sneakers!

We stand behind the quality of our products and aim to address any concerns or issues promptly. Not statisfied? 100% Money-back guarantee!

Our warranties typically cover manufacturing defects and workmanship issues for a specified period from the date of purchase. However, please note that warranty terms and conditions may vary between products.

Yes, our sneaker cleaner is made with environmentally friendly ingredients that are safe for use and for the environment. We are committed to reducing our impact on the planet and making our products as sustainable as possible.

We strive to process and ship orders promptly within 24 hours of placement.

Once your order has been dispatched, you will receive an email notification containing tracking information. Upon receiving the dispatch email, you will find detailed tracking information to monitor the progress of your order.

Simply use the provided tracking details to track your package through our delivery partner's website. Or visit the TRACK YOUR ORDER page.

We deliver worldwide. Drip Care orders are shipped with trusted carriers such as DHL, DPD, UPS and local carriers.

Visit our shipping page for rates and lead times per country.

We don't like to keep you waiting, therefore your order is processed directly from our Dutch warehouse within24 hours after it being placed.

Orders received on weekdays before 23:59 CEST, are dispatched the same day. Orders placed after this time will be sent on the following day. Weekend orders are scheduled for shipment on Mondays.

The estimated shipping duration as stated in the check out and on our shipping page commences from the day your order is dispatched.

As we move fast it is not possible to make changes or cancel your order after it being placed. In case you do require assistance from us about receiving your order, we are here to assist you. Please contact our Customer Support team for any inquiries;info@dripcare.nl

Our shipping rates are calculated based on the destination of your order and the total value of your order. Here's what you need to know about our shipping costs:

Domestic Shipping (Netherlands):For orders within the Netherlands, we offer free shipping on all purchases over €35. Orders below this threshold are subject to a flat-rate shipping fee of €4,95. We utilize reliable local carriers to ensure your items reach you in a timely manner.

European Union Shipping:For our European Union customers, we offer competitive shipping rates starting from €4,95. The exact shipping cost will be calculated during the checkout process based on your location and the value of your order.

International Shipping:For orders outside the European Union, we offer international shipping starting from €9.99. Similar to EU shipping, the precise shipping cost will be determined during checkout based on your location and the value of your order.

Expedited Shipping:Need your order in a hurry? We also offer expedited shipping options for select destinations. The cost for expedited shipping will be provided during the checkout process, allowing you to choose the best option to meet your needs.

Additional Information:

- Please note that Custom Duties and Taxes are included and covered for your order.
- Orders are typically processed and dispatched within 1-2 business days, with delivery times varying depending on your location.
- You will receive a confirmation email with tracking information once your order has been dispatched, allowing you to monitor its journey to your doorstep.

We understand that circumstances may change, but our commitment to quick processing means we're already working diligently to prepare your order for shipment as soon as it's received. Therefore, we kindly ask our customers to double-check their orders before finalizing payment.

If you have any questions or concerns regarding your order, please don't hesitate to contact our customer support team. We're here to assist you in any way we can within the constraints of our rapid processing system.

If the item(s) are not to your liking you can always return them within 14 days

Fast and insured shipping ensures your package arrives swiftly and securely. With our expedited shipping options, your order is prioritized for quick delivery, while comprehensive insurance coverage provides peace of mind against loss or damage during transit. Shop with confidence knowing that your items will reach you promptly and safely.

If you realize the mistake shortly after placing your order, contact our customer support team immediately. The sooner you reach out, the better the chances of correcting the address before the order is shipped.

If your order has already been processed or dispatched and you're unable to update the address through our customer support team, contact the shipping carrier directly. Depending on the carrier's policies, you may be able to request a package redirection or rerouting to the correct address. This often involves an additional fee and is subject to carrier approval.

To avoid similar issues in the future, double-check your shipping address before finalizing your order. Ensure all details, including apartment numbers, street names, and postal/ZIP codes, are accurate.

You will receive an order confirmation by e-mail immediately after placing your order. This e-mail contains the order number (consisting of minimum 6 digits), order summary and the shipping address.

Sometimes, order confirmation emails may be filtered into your spam or junk folder by mistake. Take a moment to check these folders in your email account to see if the confirmation email is there.

If you've checked your spam folder, waited for some time, and verified your email address but still haven't received an order confirmation, reach out to our customer support team. Provide them with your order details, including your full name and order number, and they'll assist you in verifying your order status and resend the confirmation email if necessary.

VAT is covered in the listed prices for all purchases made through our website. You won't encounter any additional charges related to VAT during the checkout process. We strive to provide transparent pricing to make your shopping experience as straightforward as possible. If you have any questions or need further clarification, feel free to reach out to our customer support team for assistance.

We use a return period of14 days during which the customer may return his or her package without giving any reason. These 14 days start when the package is received.Please note that the return shipment must be sent back to us within these 14 days.

Return conditions

All returned items must be unworn and in pristine condition with all the tags still attached.


Shipping costs are not refundable.

The exchange or return of an order is very easy.

Send within 14 days after receipt of your order an email to info@dripcare.nl in which you indicate that you want to exchange one or more products. We will send you the return instructions right away. :)

Return costs may vary depending on your location and the reason for the return. We advise using a tracked shipping method from a trusted carrier to ensure your return reaches us safely. Please note that return costs are non-refundable. For more details on return shipping and costs, please refer to our return policy or contact our customer support team.

We do our best to process returns as quickly as possible. After receiving your return in our warehouse we process it within 10 working days. On your track and trace that you receive with your return shipment, you can see when the package has arrived at our warehouse. From then on the 10 working days start. After the refund has been made, you will receive a message about it. Please note that it can take up to 3 days before the refund is visible on your bank account.

If you receive a product that is faulty or damaged, we're here to help! Follow these steps to resolve the issue:

1. Take a photo of the damaged or faulty product.
2. Send an email to info@dripcare.nl with the picture of the complaint attached. In your email, please include your order number and a brief description of the issue.
3. Our customer service team will review your message promptly and work with you to find a solution as quickly as possible.

We're committed to ensuring your satisfaction and resolving any issues with your order. Don't hesitate to reach out to us if you encounter any problems

We use a return period of 14 days during which the customer may return his or her package without giving any reason. These 14 days start when the package is received. Please note that the return shipment must be sent back to us within these 14 days. In the unlikely event that this does not work out, we offer you the option of exchanging the product for a replacement or a store credit. Please ask our customer service for the possibilities.

Write content to answer to common questions your customers may have about your products, shipping policies..

We do our best to process returns as quickly as possible. After receiving your return in our warehouse we process it within 10 working days. On your track and trace that you receive with your return shipment, you can see when the package has arrived at our warehouse. From then on the 10 working days start. After the refund has been made, you will receive a message about it. Please note that it can take up to 3 days before the refund is visible on your bank account.

If you have any questions, don't hesitate to contact us, we are happy to help. Our experts are available 7 days a week to answer all the questions you may have.

Contact: info@dripcare.nl or click here

We always aim to answer every question within 48 hours.

You can contact us through our contact page! We will be happy to assist you.